Privacy Policy


The Ngāti Hei Charitable Trust (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information.  Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the Act.  If you wish to seek further information on the Act, see

Changes to this policy

We may change this policy by uploading a revised policy onto the website.  The change will apply from the date that we upload the revised policy. We will notify registered Iwi members of any changes to this Privacy Policy.

Who do we collect your personal information from

We collect personal information about you from:

  • you, when you provide that personal information to us, including via the website and any related service, through registration or a sign-up process, through any contact with us (e.g. telephone call or email), or when you use our services
  • third parties where you have authorised this or the information is publicly available. 

If possible, we will collect personal information from you directly. 

What personal information we collect

General website usage

If you use the website we may collect basic information about you (name, email address) in order to provide you with the services you’ve requested, e.g. to be added to a mailing list.

Iwi member registration

If you register as an Iwi member we collect more extensive information about you (e.g. your name, gender, age, address and your Hapū).  We do this so we can verify your whakapapa connection to Ngāti Hei.

If you have tamariki that are under 16 you can register them as Iwi members under your membership.  Whānau members 16 and over should make an individual Iwi registration.  

We may also ask you about your education and employment which helps us understand the skills we have available in the iwi.

Lastly, we ask you to provide any social media profiles you want to share (e.g. Facebook, linkedIn etc).  This is entirely optional, but allows other Iwi members to more easily make contact with you via the Iwi Member Registry (a restricted directory of Iwi members that only Iwi members can access).

How we use your personal information

We will use your personal information:  

  • to verify your identity and whakapapa
  • to personalise your experience on this website
  • to provide your individual entry in the Iwi Member Registry
  • to let you know about services, activities, hui, wānanga and other events – which may require us to contact you electronically (e.g. by text or email)
  • to improve the services that we provide to you
  • to respond to communications from you
  • to conduct research and statistical analysis (on an anonymised basis)
  • to protect and/or enforce our legal rights and interests, including defending any claim
  • for any other purpose authorised by you or the Act.

Disclosing your personal information

We may disclose your personal information to:

  • any business that supports our operation, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and activities
  • other third parties (for anonymised statistical information)
  • a person who can require us to supply your personal information (e.g. a regulatory authority)
  • any other person authorised by the Act or another law (e.g. a law enforcement agency)
  • any other person authorised by you.

A business that supports our operation may be located outside of New Zealand.  This may mean your personal information is held and processed outside New Zealand.  This includes overseas data storage.

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Accessing and correcting your personal information

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information.  Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.  If we do not make the correction we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise either of the above rights, email us.  Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting). 

Internet use

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you post your personal information on the website, and/or our social media pages, you acknowledge and agree that the information you post is publicly available.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.

Use of cookies

We use cookies (a unique identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to personalise your web experience and monitor your use of the website.  You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.